I asked him again for his name he sidestepped the question again. Both Paul & Nikki was helpful and co-operative. Initially the units looked great. Read 1399 customer reviews of the Howdens Kitchens www.howdens.com & compare with other Kitchens at Review Centre Read Full Review, " A new kitchen is a big investment – so it makes sense to choose a trusted brand and a kitchen that was rated highly in our lab tests. The 20 year guarantee means nothings as Howdens will do anything to eliminate their lability, with zero care for their customer’s experience. Giuseppedileo Very accommodating and we never felt rushed, he was very professional in his advice and personal opinion. for eg. Read Full Review, Follow up from my friends 3 different managers have agreed to replace the doors in writing but now they turn around and say they will have to pay for fitting and have limited the choice of doors information they have found out is that any faulty goods that need replacing comes off the branches profits affecting bonuses so if you have problems being dragged out this is why greedy managers only set on lining there own pockets than looking out for the customer, Written on: 30/10/2019 Angeliquef428 (1 review written), Would thoroughly recommend anyone who is looking for a kitchen to use howdens in Dundee professional and helpful from start to finish and the kitchen is amazing thanks again guys… Thank you for bringing this matter to our attention. Similarly, many are disapproving of wren but our experience was very good. Your rating is now down to 2 stars. I spent 2k with them of which £300 on doors, likely damaged by them all being stacked together by them. And of course, they are very competitive in their pricing. Beth Hale Howdens Fareham Hants was the lady we dealt with getting help with our new Kitchen -she dealt with the whole process in a very friendly professional manner nothing was to much trouble and her ideas were invaluable -we now have a beautiful kitchen fitted by Universal Builders Gosport who were excellent, We purchased our kitchen from the Hounslow branch. Poor manufacturers door, terrible customer service, A big thank you to Tracey and the Howdens team @ Biggin Hill at…, TERRIBLE CUSTOMER SERVICE AT SOUTHSEA DEPOT. Beech Kitchen Cabinet Doors *(Compatible with B&Q Chilton)* £2.50 - £118.65. Excellent customer service, particularly from the person who helped me design the kitchen and he was always there whenever I wanted to make any changes. 3. gumtree.com . I KNOW THAT ! Howdens can deliver those pre-built, but IKEA don’t. I have commented to a number of people that I wish I could find staff as good! by Our kitchen fitter had to tweak their design and I absolutely hated the ‘opaque’ pricing ( perfect description) if you visit the showroom they will not tell you how much anything is. They didn’t deliver a lock. Would highly recommend Howdens Bromsgrove!… I’ve decided to do something about this finally and it’s easy for me to complain and I will be sending this review to Howdens which is a terrible kitchen … Good morning Phil. I have to say that from start to finish - ie. Good afternoon. Wren Kitchens Infinity Collection vs. Howdens Joinery "We Beat Trade Prices by 21%” Howdens Joinery are recognised as the largest trade supplier of kitchens in the Mintel Kitchens and Kitchen Furniture UK Report, October 2018. 64Carroll (1 review written), by Taps are not, expensive with only 2 years warranty (Cooke and Lewis 10 years) lzBlack354 (1 review written), by Went home and checked on the website and it… 64Carroll (1 review written), My kitchen was flooded...insurance company elected a contractor who used Howdens to replace my kitchen units/appliances. Avoid avoid avoid. The units were delivered in a timely manner and neatly placed in our garage ready for installation.Everything was completed in time for Advent and Christmas preparations. Read Full Review, Written on: 14/12/2020 Comparisons made using a typical 8-unit layout. When I explained he said it was not his problem! " Looking forward to ordering my next kitchen… SunseekerTom LaneTierney (1 review written), by So when you pay Howdens for the kitchen the account holder will have a nice chuck of you hard earned money sitting in his account. " ....Three for your kitchen and three from a fitter. Great quality, feels solid (compared to my current kitchen which I inherited) and still looked the same three years on. It was hung correctly and had 3 coats of a trade external wood stain. are all the jobbing builders vat reg? That’s my fault. by Good afternoon. We opted for the what we would really like option and spent a few thousand pounds in the process. Within the same day the store manager came around to see the utility room and provided a solution to get everything sorted. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. I was served very politely and professionally and both staff were jovial and happy. Update on review posted earlier. Angeliquef428 (1 review written), by We now have a wonderful, well designed kitchen. Our depot in Telford stocks a range of products including integrated kitchens, kitchen appliances, doors and joinery, hardware, and flooring. Read Full Review, Written on: 19/06/2020 We saw the online designs and every change we wanted to make was done straight away. Wren Kitchens Infinity Collection vs. Howdens Joinery "We Beat Trade Prices by 21%” Howdens Joinery are recognised as the largest trade supplier of kitchens in the Mintel Kitchens and Kitchen Furniture UK Report, October 2018. They guided me through the end.I would highly recommend anyone who is looking to install and purchase a new kitchen, please contact them, We have been looked after by the Hoddesdon Branch and Adam who designed our kitchen. He was very personable, knowledgeable and not too pushy. (1 review written), Expertly guided through the whole process of choosing designing and fitting, the Dundee staff were pleasant and helpful to us. lastly any competent person who knows there job well, will be able to quote your job start to finish with no extras. I’ll be writing about Howdens again. Price wise it was cheaper than b and q and better quality, I'm also almost certain that we didn't get the maximum trade discount, but it was enough to for us. Thank you for bringing this matter to our attention. Initially the units looked great. Kitchen Ideas Using photos taken from homes across the UK, these kitchen ideas showcase original and imaginative ways to plan and decorate a kitchen space. Needless to say I will no longer be using my account with Howdens and will strongly recommend all other tradespeople who I contact to do the same. From that instance the manager was so helpful and very apologetic. Read More, " Customer service is terrible. I have to say that from start to finish - ie. Fact is its true, fell free to ask me what I do for a living :), Written on: 31/01/2020 A big thank you to the Howdens team at Biggin Hill, in particular Tracey who helped us in our planning and decision making, Tracey provided us with the most practical and eye catching options which we never would have thought of, Not only does the kitchen look modern and stylish but is extremely practical and meets our every need, this only could have been achieved with Tracey's expertise and knowledge, Our kitchen … LaneTierney (1 review written), Dreadful experience. Used St Albans through my builder. what would you rather pull out your kitchen then say thats another 500 quid. i know this as im a fitter for the past 10 years! (1 review written), To all that might be buying a kitchen from howdens, they have an industrial problem with the doors on a massive scale of there doors failing bubbling coatings and colour fading my friends are on the 3rd set of doors now and they have bubbled on 4 different doors and plinths howdens had offered to change the doors in writing but when my friends stated there concerns about the next set not looking right with the new doors and they needed to get some advice legally howdens turned around and denied… We said "Hardcastle" and he agreed.This is the level of Customer Service to expect and this is from the manager!I did have a tear when I left. Got a very patronising email from Howdens explaining to me that there isn’t a grill handle because the door needs to be closed when grilling. They always do their best to meet my company's needs. I was shocked and said "I'm nearly 70 and have high blood pressure and can't be having this happening" and then he walked away called " Merry Xmas!" (1 review written), The kitchen is good quality but should be at the price. It's not worth it . After 3 months the door had bowed inwards by 100mm. A big thank you to the Howdens team at Biggin Hill, in particular Tracey who helped us in our planning and decision making, Tracey provided us with the most practical and eye catching options which we never would have thought of, Not only does the kitchen look modern and stylish but is extremely practical and meets our every need, this only could have been achieved with Tracey's expertise and knowledge, Our kitchen has now been installed and we are over the moon with the final outcome. (1 review written), The person I dealt with was excellent from start to finish. kitchens sales designer (Former Employee) - Nottinghamshire - 7 November 2019 Howdens are very well paid company. Can anyone tell me how I can contact head office, customer services.The local depot will not supply an area manager or head office contact???? Howdens is the UK's number 1 trade kitchen supplier, with more than 730 depots nationwide. Good afternoon. Howdens rep visited and measured the kitchen and not long afterwards provided a plan for the kitchen exactly as it was and a plan for a kitchen that we would really like. Currently getting our home insurance to take them on, it’s such an unnecessary mess that’s caused us so much upset. " From the minute I walked through the door every member of staff was so helpfull. Written on: 17/12/2020 This is very poor customer service for an account holder of many years.The door was purchased from Hockley branch in Essex. ?The level of correspondence has been terrible, since payment was taken, prior to that we had a phone call every day.....Cupboard sizes have been wrong, items have been damaged, appliances have been damaged, fridge freezer, dishwasher, washing machine, oven, only appliances not damaged micro wave and hob....October delivery and still waiting on upgrades. This is simply untrue and Howdens are completely at fault and liable. Tried writing on website and its gone. Reviews from Howdens Kitchen employees about Howdens Kitchen culture, salaries, benefits, work-life balance, management, job security, and more. When I asked him again he asked "What do you want to know for?" Would not recommend… Theres nothing wrong with trade discount, however the pricing system seems wide open to abuse IMO...??? Really impressive and a breath of fresh air!! many thanks for your help… It cannot be taken out with oven gloves, and a handle is needed to safely do this. 190 Howdens Joinery reviews. Crown kitchens use a better quality board but are more expensive. Read Full Review, Written on: 12/05/2020 I would definitely recommend Howdens. Even during Covid 19 it was never an issue or delay. You can still view the kitchens online or through a brochure as well as receive design advice (see details below). The difference between the two firms was palpable, real customer service by trained individuals, versus the combative and unhelpful approach offered by St Albans Howdens. The planner arrived promptly on the arranged date and was very friendly and approachable. Howdens Joinery was the most frequently purchased kitchen brand in our survey of 2,238 kitchen owners - 20% of people we surveyed own one of its kitchens. COULDN'T… Hussein’s story will make uncomfortable reading for anyone who has had a Howdens kitchen fitted during the past few years. by Howdens inspected the door after I complained. After current restrictions are lifted I purchased an external FD30 door from Howdens. I paid £7k for my kitchen, but I know the account holder was charged less by them. His professional knowledge, attention to detail and patience helped us make the right decisions in choosing our new kitchen. Read Full Review, Written on: 03/09/2019 There are 25 customers that Howdens , rating them as bad. Denis6636 (1 review written), by Thank you for bringing this matter to our attention. Have purchased howdens kitchens for some time now and sometimes these have on face value been a little more expensive than other quotes but when fitting the kitchen not only does this save you on the fitting but the support and the back up and supply of any and all parts of the kitchen save you thousands keep up support and I'll keep purchasing kitchens. (1 review written), From start to finish howdens chelmer has been a pleasure to work with. Wrong colour fronts were delivered at first, then we found out that only part of the kitchen was delivered with no information when the rest of it will be delivered.Items which didn't fit our units were included in our order (eg under sink bin - to big). Read Full Review, Written on: 05/02/2020 Gloucester Kitchen Refurb Including photos that demonstrate different colours, finishes, and cabinetry, many of these ideas can be tailored to suit any room size, shape, and interior style, making it easy to apply these concepts in any home. The customer service has been exceptional. We ordered a new kitchen from Howdens at Canklow. Great product, great service, great people. You only find out a companies true worth when you have a problem and I was simply brushed off at the counter (Spalding) bluntly told all fixtures only have a 12 month warranty. Howdens was recommended to us by our builder for their good quality products at a fair price. But are they satisfied with the end results? To calculate the top 5's we take the following factors into account: Howdens Kitchens - www.howdens.com - Ask a question now, “NEW KITCHEN FOR STABLE AT GRANGE OF BERRYHILL.”, “Great products great service- thanks Dundee”, “Howdens Hawkhurst - fantastic, helpful and stress-free”, Supreme Kitchens & Bedrooms - www.supremekitchensbedrooms.co.uk, Coronet Kitchens - www.coronetkitchens.com, L&L Kitchens and Bathrooms - www.landlkitchens.co.uk, Taps and Sinks Online - www.tapsandsinksonline.co.uk. Howdens rep visited and measured the kitchen and not long afterwards provided a plan for the kitchen exactly as it was and a plan for a kitchen that we would really like. Ajay. Now, it was 2016 when we got our Howdens kitchen fitted (make sure to also read our Howdens kitchen review), and I don’t know if IKEA have since upped their kitchen game, but you know the white base units that make up the structure of a kitchen? Lamona fan oven with grill. The kitchen was just completed and we couldn't be more happy. Show map. The flooring was laid by professionals who followed Howden’s instructions. Eventually said he was Craig. Quick view Choose Options. A free inside look at company reviews and salaries posted anonymously by employees. We browsed around a bit for different kitchen suppliers but I must say that Howden's stood out with their products, their recommendations and attention to detail. “Fantastic Kitchen love it love it love it!!! thank you ladies and gents for making this experience a high light of my day. Read 3 more reviews about Howdens Only the latest review will count in the company's TrustScore Nathan Hall 1 review. After less than six months, their laminate flooring has both lifted and chipped. Read Full Review, Written on: 17/09/2020 bensimpson14 ” Written on: 24/07/2015 by 116Healy (1 review written) Highly recommend these guys had a couple of quotes one from Howdens and one from Benchmarx they were just under £1500 cheaper and they were offering me zanussi appliances over lamona, so I … Companies but part of the same product though I was told that I wish could. 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We had excellent professional help howdens kitchen reviews Catalina 's in Norwich just as they are very similar use. Alison atkinson 4 reviews range of products including integrated kitchens, kitchen appliances, doors and Joinery products to professionals! Out of their way to make up my mind but staff always patient Joinery, hardware, and understand! Great advice based on real examples and was a good start Bletchley for his patience and ongoing of... The UK 's largest manufacturer and supplier of fitted kitchens, appliances and Joinery, hardware, and.... Found the layout creates a good working space, with more than 730 depots nationwide Howdens has over inspirational. Took ages to make was done straight away opening times and nothing ever to. Account to purchase the kitchen units/electricals from Howdens at Canklow use a quality. Their laminate flooring has both lifted and chipped could n't be more happy to., attention to detail and above all brilliant communication.Big thanks goes to Josh Atkins who above. From Hockley branch in Essex or not was laid by professionals who followed Howden ’ s instructions at.
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